Since we introduced House Call Connections (HCC) in June, we have had an overwhelming response to the service. Clearly we’ve hit on an important need and offered an effective solution at a great price. HCC offers a value everyone seems to love.

With HCC, we give you peace of mind by ensuring your Windows computer remains free of viruses & other malware. We also ensure that your data is backed up regularly and available for a quick restore should disaster such as fire, theft, flood or hard drive failure strike.

• Daily Tune Ups
• Available Remote Support
• Regular Monitored Backups
• Proactive Hardware Monitoring
• Tested & Planned Software Updates
• Guaranteed Virus Protection

Learn about how HCC works for Small Business

All for $30 or $35 per month.

House Call Connections Managed Service keeps your computer running at top performance by addressing issues as they arise. Should small errors creep up that could signal a hardware issue or deeper software problem, we’ll alert you to the issue & discuss possible resolutions. Without HCC, your Windows operating system will get slower and buggier over time. With HCC, it will keep purring right along.

Big businesses employ computer geniuses who do this kind of work for them and that costs a pretty penny. HTHC is able to provide just the right mix of big technology & personal service to suit the needs of home users and small offices. We know you worry that clicking the wrong thing will cause big headaches, but with House Call Connections, we make all the hard decisions for you. Oh, and we guarantee the results!

House Call Connections is your ticket to a worry free computer system. Call today to sign up.

We have the deep experience and the confidence that comes with it to navigate the constantly changing computer landscape. Take our hands and let us lead you where you would otherwise be concerned to go.

We have the answers to the following questions:

Click here to learn more about our service promise

• How do you keep viruses & all kinds of malware off your computer, guaranteed?
• How do you keep your computer from slowing down over time?
• How do you choose the right computer when your looking for something new?
• How do you keep your business IN BUSINESS in the event of a theft, fire or flood?
• How do you extract maximum productivity from your staff?
• How do you ensure assistance is just a phone call away when you’re travelling?
• How do you enjoy uninterrupted use of your computer at an affordable price?

If any of these questions have been bothering you, call us today. We have the answers. Our solutions are so good, you may actually be shocked

Let us show you how we do it with a gentle nurturing hand: never frustrating, always there when you need it.

Our  Total Business Solutions service is the choice for businesses who depend on their computer technology to remain in business or who use technology as a strategic tool for growth. We know how hard it can be to juggle your business and the technology that runs it. That’s why we offer Total Business Solutions for Owners and Managers who are seeking a better work/life balance.

With Total Business Solutions (TBS), you pay one flat rate for all your IT needs. We handle your pesky vendors like the phone company and the copier people. We ensure your business is being run according to the best industry practices for IT. And with TBS you’ll know that your business is ready with a continuity plan that will keep you up and running in the eventuality of disaster.

Beyond that, High Tech House Call will keep a watchful eye on your computers and network and respond to any problems that crop up. Often there are warning signs that go unnoticed before the big problems become evident. Our systems let us know when those minor problems occur and we react to them before you feel any pain. With TBS, we have the ability to remotely manage all your systems. That means we address issues faster and often resolve your problems quicker than the others who have to dispatch a technician to get anything done.

Click to learn about working together

Full Computer Support including

• desktop, server, and network hardware
• proactive monitoring & management
• VoIP, internet, and voice telecommunications
• backup & disaster recovery
• helpdesk
• virus & malware protection
• spam protection
• much more…

All you need to do to participate is bring your desktop or laptop Windows or Mac computer to our offices at 10 N Trade Street Downtown Tryon (next to the Bakery & Cafe) for an evaluation & diagnostic. There is NO OBLIGATION to have anything repaired, upgraded or fixed on your computer. We will donate $10 to the charity you choose. That’s it.

Click here to  find out why we’re doing this.

Below is a chart reflecting how much money HTHC has given to the participating charities, how much HTHC’s customers have matched in giving, and how many hours HTHC’s customers have volunteered for the participating charities.

]]> http://hightechhousecall.com/givelocal/what/feed/ 0 http://hightechhousecall.com/givelocal/why/ http://hightechhousecall.com/givelocal/why/#comments Sat, 30 Jan 2010 15:32:54 +0000 hthc http://hightechhousecall.com/?p=174 When we give money to local charities, we support local jobs, local spending, and local values. We know you have a choice whether to spend your money here in town or with a bigger company in a bigger city not too far away. We appreciate when make the choice to spend your money with us.

To thank you for spending locally, we’d like to donate money in your name to a local charity. It’s important to us that we all promote the local economy and it’s important that your charitable giving be focussed. When you buy service from those bigger companies in bigger cities, you probably won’t get to know the people you are working with like you do when you chose High Tech House Call. The same can be said for your gifts. Get to know the people who appreciate the money & time you give and get to know the recipients of your generosity. You can’t do that when you ship your money off to the big city.

Giving makes you happy and when you can meet the people you are giving to, you’ll feel like a kid again.

Click here to find out which charities we are sponsoring with Buy Local, Give Local.

To accomplish the pretty amazing tasks of reacting to brewing problems with your computer, maintaining a clean hygienic operating system free from bugs & viruses, and ensuring every single document and piece of software you have on your computer is backed up regularly, we need some pretty serious tools. We use an industrial strength remote monitoring & management system. It’s not some watered down “home” version; it’s the real deal. If fact, we use the same system for our heavy duty business offering: Total Business Solutions. Using remote management, we keep your computer 100% up to date with tested updates from Microsoft, Adobe, Oracle/Sun, and more. We link that with several layered malware prevention tools which maintain a clean environment free from phishing, spyware, viruses, trojans and other nasty critters. We’re so confident in the protection House Call Connections provides that we’ll be happy to clean your computer should something get by us. Just one virus could cost hundreds of dollars to fix and days without the use of your computer.  HCC is a great unmatchable value. Finally, we use a backup solution that is complete and flexible. We can use it to take your computer back in time up to several weeks. We can recover files lost due to accidental deletion or recover files which have become corrupt for one reason or another. Though the recovery process is not covered under HCC, the ability to take advantage of it is. Furthermore, we can use our backup technology to migrate your operating system (Windows), software (Microsoft Office etc), and data (Word files) to a new hard drive on the same computer or a new computer altogether in the event of a hardware failure. On their own, these are pretty incredible technologies. Used together, they add up to one incredible service at an even more incredible price. Without HCC, what kind of protection from viruses, hardware failure, and out of date software would you have?

Click here to find out about our Total Business Solutions service

Most users will pay $35 per month for House Call Connections. Users who exclusively use Gmail, are able to get HCC for only $30 per month. High Tech House Call believes strongly that Gmail protects users from malware and other attacks & that users who use it exclusively are due a break since we know there’s a much lower chance that we’ll have to clean a virus off their computers.

High Tech House Call is currently offering waived installation & setup for users who sign up for HCC for at least a year. The normal installation & setup fee is $125. When a computer is first enrolled in HCC, we spend 15 days intensively studying the computer to make sure it’s in good shape. Should there be problems which cannot or you choose not to resolve, all fees will be permanently waived. You may cancel your service at any time though a prorated portion of the waived installation fee will be due should you do so before the end of the first year of service.

Work with rather than against your IT service provider. Here’s how:

When you engage our Total Business Solutions service, you align our goals with yours. In the past, you’ve had to keep an eye on your IT expenditures and balance up-front costs with spending on service down the road. When all of that is our responsibility, we make the decisions about what to spend now & what to spend later. We’re the experts and if we make the wrong choice, we pay for it. We’re strongly motivated to keep your computers working when you’re just paying a flat fee for our inclusive expert service.

When we’re all pulling toward the same goal, things run smoother. Never again will you need to worry if our advice is motivated to get you to spend money. That sort of behavior wouldn’t help us one bit with Total Business Solutions. Why? Because it would be us who would be spending the money. On the flip side, humans are our highest cost so we’re more than willing to spend money to avoid downtime & reduce recovery time with TBS.

Click here to find the expert your business needs

Flat rate IT spending puts us all in the same boat and puts High Tech House Call in business to help you grow, be stong, and use IT strategically to make your business the best possible.

Click here to learn how we can take care of you

Our goal is to keep customers coming back. Good support, good advice, and good service is how we do that. If you wouldn’t enthusiastically recommend us to your own family, we aren’t doing it right. Let us know and we’ll figure out what needs to be done to remedy that.

Will those other guys treat you like family? Or will they squeeze you and everyone you send to them for everything they can?

With High Tech House Call’s Total Business Solutions service, you can be assured that we are building the strongest business possible together. We want you to succeed. Sometimes that means building the most aggressive IT infrastructure available and sometimes it means conservative spending alongside prudent planning while the business grows. Working together we will discover your needs and develop an expert plan to achieve your business goals.

Our customers use information technology to support their businesses and strategically use available resources to their best effect. It’s impossible to run a business these days without computers, but it can be difficult to figure out the best solutions from among the myriad choices you’re faced with. That’s something we do very well. We keep up with trends, news, technologies, and threats and use our collected knowledge for your benefit. We will become members of your corporate family and look after you and your business like it was our own.

Click here to learn about our business philosophy

Too many business owners and managers spend hours wading through possibilities and fielding sales calls from companies who “have THE answer”. With TBS, you’ll never have to worry about that again. Our flat rate pricing allows you to plan for the future with certainty and know that you’ll be able to regain those wasted hours working on your own business and spending more time with your families.

If you feel like your information technology could be helping you achieve your business goals sooner, contact us today.